A Guide to Tuckpointing: Why Your Chimney Needs It
Tuckpointing is the process of removing deteriorated mortar from chimney joints and replacing it with fresh mortar. Here is why it matters for your home.
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Diagnose and repair auger jams, igniter failures, blower problems, and control board issues on all major pellet stove brands.
Pellet stoves offer efficient, clean-burning heat from compressed wood or biomass pellets. Like any mechanical appliance, they require periodic maintenance and occasional repair. Common failure points include the auger motor, igniter element, combustion and convection blowers, vacuum switches, and the control board. Eco Grizzly services all major pellet stove brands including Harman, Quadra-Fire, Englander, Castle, US Stove, and Comfortbilt.

Auger not feeding pellets: caused by a jammed auger, failed auger motor, or a faulty vacuum switch that prevents the control board from activating the feed system. Igniter not lighting: the hot rod igniter has a limited lifespan and eventually burns out. Blower not running: the combustion blower creates draft for the fire, and the convection blower distributes heat into the room. Either can fail from bearing wear or electrical issues. Excessive ash or clinkers: poor pellet quality or incorrect air settings create heavy ash buildup that blocks the burn pot.
Full diagnostic: we test each electrical component, measure draft pressure, and inspect mechanical parts for wear. Component replacement: we carry common igniter elements, auger motors, vacuum switches, and gaskets on our truck. Deep cleaning: we remove and clean the burn pot, heat exchanger tubes, exhaust passages, and venting system. Calibration: we adjust the feed rate and combustion air to match the pellet fuel you use.
Pellet stoves should be professionally cleaned and inspected at the beginning of each heating season. We remove fly ash from heat exchanger tubes, clean the exhaust vent pipe, replace door and ash pan gaskets as needed, lubricate motors, and test all safety switches. Annual maintenance prevents most mid-season breakdowns.
Four simple steps from first call to finished job.
Reach us at (424) 258-9882 or submit the online form. We respond within two hours on business days.
A certified technician performs a thorough chimney and fireplace assessment at your home.
Receive a written report with photos, condition ratings, and an itemized repair estimate within 24 hours.
Choose the repairs or maintenance you need. Our crew completes the work on schedule with a clean jobsite.
Licensed, insured professionals delivering quality chimney and fireplace service.
Book online and get a professional Level I chimney inspection for just $49. Written condition report included.
All technicians hold California contractor licenses and carry full general liability and workers compensation insurance.
Our proprietary 21-point checklist covers every chimney component from crown to cleanout.
Call before noon and we can often arrive the same day. Next-day appointments are available for most service areas.
You receive a written, itemized estimate with photos before any work begins. No surprises on the invoice.
We use green cleaning agents, HEPA-filtered vacuums, and recyclable materials to minimize environmental impact.
Common questions answered by our certified technicians.
Keep your family safe with certified chimney sweeping that removes creosote, soot, and debris from your flue system.
From hairline mortar cracks to full chimney rebuilds, our licensed masons restore structural integrity and safety.
Level I, II, and III chimney inspections performed by certified technicians with detailed photo documentation.
Upgrade your fireplace with modern stone, tile, custom mantels, and energy-efficient inserts designed by our team.
Boost heating efficiency and reduce energy costs with a professionally installed gas, wood, or electric fireplace insert.
Enjoy the look and warmth of a real fire without the hassle of wood. Vented and ventless gas logs installed by certified technicians.
Find answers and insights from chimney experts through our blog section, featuring industry trends, tips and solutions.
Tuckpointing is the process of removing deteriorated mortar from chimney joints and replacing it with fresh mortar. Here is why it matters for your home.
READ MORE →Cleaning your own chimney might seem like a cost saver, but the risks of injury, incomplete cleaning, and missed damage far outweigh the savings.
READ MORE →Scratching, chirping, or foul odors from your fireplace? You might have uninvited guests nesting in your chimney.
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Call (424) 258-9882 or fill out the form below for a same-day quote.
Fill out the form and we will contact you within two hours.